Cape Hospitals Receive Blue Distinction Centers for Knee and Hip Replacement® Designation

Cape Hospitals Receive Blue Distinction Centers for Knee and Hip Replacement Designation (Hyannis, March 21, 2013) – Blue Cross Blue Shield of Massachusetts has named Falmouth Hospital and Cape Cod Hospital, each, as a "Blue Distinction Center for Knee and Hip Replacement®."

The Blue Distinction Centers for Specialty Care® program is a national designation awarded by Blue Cross and Blue Shield companies to medical facilities that have demonstrated expertise in delivering quality specialty care. The program expanded recently to include more robust quality measures focused on improved patient health and safety, as well as new cost-efficiency measures.

Since 2006, consumers, medical providers and employers have relied on the Blue Distinction program to identify hospitals delivering quality care in Bariatric Surgery, Cardiac Care, Complex and Rare Cancers, Knee and Hip Replacements, Spine Surgery and Transplants. The selection criteria used to evaluate facilities were developed with input from the medical community and include general quality and safety metrics plus program-specific metrics.

"We are extremely proud that Cape Cod Hospital and Falmouth Hospital have each met the rigorous selection criteria set by the Blue Distinction Centers for Specialty Care program," said Michael Lauf, CCHC President and CEO. "Our patients can feel comfortable that they will receive top-quality, evidence-based care in a safe and comfortable setting close to home."

"We applaud Falmouth and Cape Cod Hospital's recognition as a Blue Distinction Center," said Tony Dodek, MD, Vice President of Medical Quality and Strategy, and Associate Chief Medical Officer at Blue Cross Blue Shield of Massachusetts. "They should be commended for their commitment to providing high-quality, affordable specialty health care focused on improving patient safety and outcomes."

CCH and FH are two of 540 Blue Distinction Centers for Knee and Hip Replacement® in 45 states. Selection criteria included:

  • An established knee and hip replacement program performing required annual volumes.
  • An experienced knee and hip replacement surgical team.
  • Full accreditation by a Centers for Medicare and Medicaid Services-deemed organization.
  • A comprehensive quality management program.
  • Clinical outcomes that meet objective thresholds for specific procedures, such as complication rates and lengths of stay.

Research confirms that the newly designated Blue Distinction Centers® demonstrate better quality and improved outcomes for patients, with lower rates of complications and readmissions than their peers. Blue Distinction Centers® are also more than 20 percent more cost-efficient. The program provides consumers with tools to help them make better informed healthcare decisions. These results will also enable employers, working with their local Blue Plan, to tailor benefits to meet their individual quality and cost objectives. The selection criteria used in designating the Centers for Knee and Hip Replacement were developed in collaboration with expert physicians and medical organizations.

Cape Cod Healthcare's Total Joint Centers at Cape Cod Hospital and Falmouth Hospital are patient-centered programs that feature comprehensive care, from educational pre-op sessions, through top-quality surgical and hospital care, to post-operative rehabilitation.

"We have an incredible team of Orthopedic Surgeons, nurses, techs, support staff and rehabilitation specialists who have taken the standard of care to the next level," said Cynthia Marlin, MS-MHA, RN, ONC, CCHC Director of Process Improvement. "It is very gratifying to receive this Blue Cross Blue Shield of Massachusetts honor."

About the Blue Cross and Blue Shield Association and Blue Distinction® Centers
The Blue Cross and Blue Shield Association is a national federation of 38 independent, community-based and locally operated Blue Cross and Blue Shield companies that collectively provide healthcare coverage for 100 million members – one-in-three Americans. For more information on the Blue Cross and Blue Shield Association and its member companies, please visit We encourage you to connect with us on Facebook, check out our videos on YouTube, follow us on Twitter and check out The BCBS Blog, for up-to-date information about BCBSA.

Blue Distinction® Centers met overall quality measures for patient safety and outcomes, developed with input from the medical community. Blue Distinction® Centers+ also met cost measures that address consumers' need for affordable healthcare. Individual outcomes may vary. National criteria are displayed on A Local Blue Plan may require additional criteria for facilities located in its own service area. To find out which services and providers (including hospital based physicians) are covered under your policy, or to learn about Local Blue Plan Criteria, contact your Local Blue Plan; and contact your provider before making an appointment to verify its current Network and Blue Distinction Centers status. Each hospital's Cost Index is calculated separately, based on data from its Local Blue Plan. Hospitals in portions of CA, ID, NY, PA, and WA may lie in areas served by two Local Blue Plans, resulting in two Cost Index figures; and their own Local Blue Plans decide whether all hospitals in these areas must meet Blue Distinction Centers+ national criteria for one or both Cost Index figures. Neither Blue Cross and Blue Shield Association nor any Blue Plans are responsible for damages, losses, or non-covered charges resulting from Blue Distinction or other provider finder information or care received from Blue Distinction or other providers. To find out more, contact your Local Blue Plan.

Cape Cod Healthcare – one of America's Top Ten health care systems – is the leading provider of healthcare services for residents and visitors of Cape Cod. With more than 450 physicians, 4,500 employees and 1,100 volunteers, Cape Cod Healthcare has two acute care hospitals, the Cape's leading provider of homecare and hospice services (VNA), a skilled nursing and rehabilitation facility, an assisted living facility, the Cape's only local laboratory service (C-Lab) and numerous health programs. For more information, visit Cape Cod Healthcare's web site at Cape Cod Healthcare. We're taking good care of you.

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