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Patient Help Center

How Can We Help You Today?

If you have a question, we can help. Answers are just a click or phone call away. We welcome inquiries and feedback from our patients, neighbors and visitors. Find a number, pay a bill, request records, contact security or find your new career by hovering over the related topics. If you have additional questions, we invite you to fill out the special form on this page.

Find a Number

Phone directories are provided for both Cape Cod Hospital and Falmouth Hospital…

Find a Number

To reach a specific hospital department or service, please use our online directories.

Cape Cod Hospital

Falmouth Hospital

Pay My Bill

Make payments online, estimate the cost of your care…

Pay My Bill

There are multiple ways to pay your CCHC bill.

View Options

Contact Security

We’re dedicated to your safety and security…

Contact Security

To ask questions or to share concerns, contact Security at:

Cape Cod Hospital
508-862-5399

Falmouth Hospital
508-457-3558

Request Records

Transfer or request copies of your medical records…

Request Records

Download and complete our medical records request form and submit via fax, e-mail or mail to our Medical Records department.

Download the Form [PDF]

Hours by Location

Check service hours for commonly-asked locations…

Submit Feedback

Share your concerns, comments or compliments…

Submit Feedback

We value your feedback. Please fill out the "Still Have Questions?" form on this page to submit your comments, compliments and suggestions.

Access MyChart

Manage your medical information all in one place…

Access MyChart

Login or Sign up

For technical assistance, please call our MyChart Patient Support Line at 508-957-8888.

Refill a Prescription

Rx refills through Cape Cod Healthcare Pharmacy are just a click away…

Refill a Prescription

Request an existing Rx refill at the Cape Cod Healthcare Pharmacy location of your choice.

Hyannis Online refill

Falmouth Online refill