We Ask Because We Care

Video Transcript

[MUSIC PLAYING]

(DESCRIPTION) Opening scene, blue Cape Cod Hospital sign in front of the hospital building

(DESCRIPTION) Dr. Alexis Tressor, Primary Care Physician, talking to the camera in an exam room with a patient in the background.

[SPEECH] Dr. Alexis Tressor: At Cape Cod Healthcare, we want to provide you with the best and most fair and equitable care possible.

(DESCRIPTION) Peterson P., Haitian Community Member and CCHC Team Member, talking to the camera and standing in a hospital hallway wearing scrubs

[SPEECH] Peterson P., Haitian Community Member and CCHC Team Member: When we have a deeper understanding of the people we serve, we can better care for our diverse community.

(DESCRIPTION) Jeanne M., CCHC PATIENT and Board President, Amplify POC Cape Cod, sitting outside a receptionist window in a practice lobby

[SPEECH] Jeanne M: That’s why, when you come in as a patient, you’ll be asked to provide some demographic information, including: Race and Ethnicity.

(DESCRIPTION) Jose L., CCHC Patient and President, PFLAG Cape Cod, sitting in a practice waiting room and talking to the camera

[SPEECH] Jose L: Language, sexual orientation, and gender identity…

(DESCRIPTION) (Katelynne S., Advocate for the Disabled Community) Switch scene to an individual sitting outside in a wheelchair with a service dog, talking to the camera.

[SPEECH] Katelynne S: And disability status.

(DESCRIPTION) Aaron L., CCHC Team Member, sitting at an office desk and talking to the camera.

[SPEECH] Aaron L: This information will be kept 100% confidential, just like your other protected health care information.

(DESCRIPTION) Manuela X., CCHC Team Member and Hispanic Community Member, speaking in Spanish, talking to the camera while sitting in the driver’s seat of a car, and holding a mobile phone. Scene shifts when speaking to a view of the MyChart patient portal login screen on the phone.

[SPEECH] Manuela X: *IN SPANISH* You can even fill out the questions in your MyChart patient portal before your appointment.

(DESCRIPTION) Peterson P., Haitian Community Member and CCHC Team Member, speaking in Haitian Creole and talking to the camera while standing in a hospital hallway wearing scrubs

[SPEECH] Peterson P. *IN HAITIAN CREOLE* Or you can complete the questions in privacy during your appointment.

(DESCRIPTION) Jose L. CCHC Patient and President, PFLAG Cape Cod, speaking in Portuguese and sitting in a practice waiting room, talking to the camera

[SPEECH] Jose L.*IN PORTUGUESE* Providing your data is completely voluntary, but it helps Cape Cod Healthcare to provide you with even better care.

(DESCRIPTION) (Katelynne S., Advocate for the Disabled Community) Switch scene to a community member sitting outside in a wheelchair with a service dog, talking to the camera.

[SPEECH] Katelynne S: By having access to more information about the people in our community…

(DESCRIPTION) Shayan K., Deaf Interpreter, signing in American Sign Language and standing outside in front of the Cape Cod Canal on a walking and biking path.

[SPEECH] Shayan K, signing in American Sign Language: your care team will be able to better serve your health care needs.

(DESCRIPTION) Dr. Alexis Tressor, Primary Care Physician, talking to the camera in an exam room with a patient in background.

[SPEECH] Dr. Alexis Tressor: This data helps us measure how well we are doing in providing equal opportunity for everyone to attain their full health potential.

(DESCRIPTION) Alice W., CCHC Team Member, standing in an emergency department exam room and talking to the camera.

[SPEECH] Alice W: regardless of socioeconomic status or socially assigned circumstance,

(DESCRIPTION) Peterson P., Haitian Community Member and CCHC Team Member, talking to the camera and standing in a hospital hallway wearing scrubs.

[SPEECH] Peterson P., Haitian Community Member: so we can continue to improve and provide fair and equitable care for all.

(DESCRIPTION) Graphic screen: Bold Title: “We ask because we care.” Sub Text: Fill out your patient data before your next appointment on your MyChart Patient Portal, or in-person at your next visit.”

(DESCRIPTION) Screen fades to text reading: “Cape Cod Healthcare thanks you for completing your patient data” with a Cape Cod Healthcare logo and tag line “Caring. Commitment. Community.”